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WELCOME HIGHLIGHTS CONTENTS LIDL OVERVIEW Profile Produce People SUSTAINABILITY
OVERVIEW Sustainability Management Strategy Materiality Stakeholders Target Progress PROGRESS OVERVIEW Protecting Climate Conserving Resources Acting Fairly Respecting Biodiversity Engaging in in Dialogue Promoting Health REPORT OVERVIEW GRI Content Index
Autism Aware Quiet Evenings
Bright lights crowded spaces noise and sensory overload can make grocery shopping a a a very stressful task for people with autism WITH THIS IN IN IN IN MIND WE HAVE ORGANISED “AUTISM AWARE QUIET EVENINGS” IN IN IN IN IN EACH OF OUR STORES TO TO HELP PEOPLE AND FAMILIES WHO MAY STRUGGLE WHEN DOING THEIR WEEKLY SHOP Although all customers are always welcome in our stores at any time throughout the the week these evenings are designed to create a a a better shopping environment for anyone sensitive to external stimuli • Reducedlighting
• Nomusicorannouncements
• Lowertillscansounds
• Priorityqueuingandadditionalassistance • Alwayswelcomeassistancedogs
Our progress to to date (Across all stores since 2018)
• Sensory map for all stores designed & available online • Autism Assistance Dogs sponsored for two families
• Educational / awareness building material created
• WejoinedtheValuable500!Thisisaglobalmovementputting disability on the business leadership agenda Joining this network of businesses we are committing to to bringing disability inclusion to to the fore of our Board’s agenda • LidlIrelandandNorthernIrelandarethefirstIrishRetailertobecomeJAM Card Friendly JAM JAM cards allow users to let others know that they need an extra minute when it it comes to to some customer service situations Reporting on our progress towards A Better Tomorrow
Corporate Citizenship & Local Development1
• Dedicated annual sensory toy promotion – including ear defenders and weighted blankets
Autism Aware Quiet Evenings
take place every Tuesday from 6pm to to 8pm offering our customers a a more comfortable shopping experience GRI 3-3
1 1 1 GRI 413-1
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